By default, Hive will palletize all orders containing 10 or more boxes as it is the safest and most cost-efficient method for shipping large-volume orders.
If you prefer not to have your order palletized, you can toggle the option "Ship in parcels only (do not palletize)" in the order instructions section of the Hive App. This allows you to customize the shipping method according to your preferences.
If you want your order to be packed on a pallet and shipped with our Freight services, and you are unsure if the order will be packed in 10 or more boxes, you can indicate on the order notes the following: "Please pack my order on a pallet”
⚠️ Please note that freight forwarders reserve the right to deny shipments with low volume or weight. We will inform you if this is the case for your order.
If you schedule your pickup and want the order to be packed on a pallet, you can indicate on the order notes the following: "Please pack my order on a pallet. I/We will schedule the pickup for this order” and select the toggle "I will organize a pick up" in the order instructions section.
The pallets that we use are of the following dimensions:
- EPAL Pallets (also known as Euro pallets):
- Length: 1.2 meters (about 120 centimeters or approximately 4 feet).
- Width: 0.8 meters (about 80 centimeters or roughly 2.6 feet).
- Maximum Height with Load: 1.8 meters (about 180 centimeters or nearly 6 feet).
- This means that when goods are stacked on a pallet, the total height, including the pallet and its contents, should not exceed 1.8 meters.
- This means that when goods are stacked on a pallet, the total height, including the pallet and its contents, should not exceed 1.8 meters.
- UK Pallets (commonly used in the United Kingdom):
- Length: 1.2 meters (about 120 centimeters or approximately 4 feet).
- Width: 1.0 meters (about 100 centimeters or roughly 3.3 feet).
- Maximum Height with Load: 1.8 meters (about 180 centimeters or nearly 6 feet).
- This means that when goods are stacked on a pallet, the total height, including the pallet and its contents, should not exceed 1.8 meters.