Delivery

Directory of claim submission

• Hive Claims Policy - Deadlines and Requirements

Delivery offering

• Parcel Point Picker
• MeinEinkauf
• Setting up cash on delivery (COD)

Why was my claim rejected?

• Claim rejection reasons and explanations

Reasons why the carrier failed to deliver the shipments

• The address is incorrect or incomplete
• Your customer was absent
• The recipient is "unknown"
• Your customer rejected the parcel
• Your customer did not have cash available for a COD ("cash on delivery") payment