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Delivery
Reasons why the carrier failed to deliver the shipments

Reasons why the carrier failed to deliver the shipments

Depending on the carrier used, 1 to 3 delivery attempts are made before the parcel is placed in the carrier's storage space. Here are some possible reasons the carrier failed to deliver the shipments:

The address is incorrect or incomplete
Your customer was absent
The recipient is "unknown"
Your customer rejected the parcel
Your customer did not have cash available for a COD ("cash on delivery") payment

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