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  1. Hive EN
  2. Orders
  3. The order is delivered, but there is an incorrect, missing or damaged item

The order is delivered, but there is an incorrect, missing or damaged item

  • Possible reasons the order was damaged
  • Why do we require photos to start an investigation?
  • The customer received a wrong item or an item seems to be missing
  • What to do if the order is damaged
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