Once an order is packed, our system will automatically select the most cost-efficient method according to the following order characteristics: origin, destination, weight, and volume.
Hive does not offer a service of providing shipping costs per order before shipping out, as this slows down the B2B processing times.
If your order has not been shipped yet, you can calculate the estimated delivery price by:
- Calculating the total weight of all the SKUs plus a buffer for packing
- Checking on your contract for the estimated shipping price to the delivery location
If you want an order shipped using a specific delivery method, please add this to the order notes. Remember that sometimes, a specific shipping method might not be available due to carrier limitations on weight or dimensions.
If your order has already been shipped, please open the order in the Hive App and check the following:
- Number of shipments
- Weight of the shipments
- Shipping method used
- Destination
Then, go to your contract and look for the carrier's prices and the price per weight for the delivery destination.
If your order has been or will be shipped using our freight services, we will provide you with a quote before shipping.