Special customized tasks are billed per hour. These appear in the fulfillment section under "Other."
Some examples of extra tasks are:
- Parcel Labeling in B2B fulfillment
- De-kitting upon request
- Processing unannounced restocking shipments
- Processing restocking shipments that do not comply with Hive guidelines
- Disposal of SKUs upon request
- Inventory moves upon request
- Inventory quality check upon request
- Repacking from supplier box to HSM: for example, when preparing B2B orders to Amazon, SKUs need to be repacked from their master cartons in shipping boxes that comply with Amazon requirements
- Restocking SKUs due to canceled B2B order
These tasks are not included in our base fulfillment price, therefore they are charged separately and billed per hour as per your contract.