You can find an overview of your returns by clicking in "Returns" in the Hive App menu bar (https://portal.hive.app/returns).
There you will see an overview with all your returns, and their different statuses:
- Announced: The return that is not yet processed, but is expected to be delivered in our facilities
- Processing: The return is being processed by our return teams at that moment
- Handling completed: The return has been completely processed, and the items have been classified according to your return rules (https://portal.hive.app/settings/return-rules).
All the returns that have not been reviewed by you will have a blue dot on the left side of the tab. To be able to see all the returns that have not yet been reviewed by your team, you can click on the top-right toggle "Returns to review".