The following applies exclusively to shipments departing from Germany and destined for a non-EU country, requiring customs clearance.
Conditions for this process include:
- is packed in parcels
- is going to a non-EU destination, i.e., Switzerland, the UK, etc.
- is more than 1000€
Due to the high value of the order, our standard carriers are unable to manage international shipments over €1,000 in compliance with customs regulations. As a result, we are arranging a freight shipment for your convenience.
Can I split the order into multiple shipments so the value of the shipment is less than 1000€?
No, there will only be one commercial invoice per order. Each shipment will be associated with the same commercial invoice, and the customs authorities will consider the total order value rather than the value of individual shipments.
While you can create separate orders to ensure each shipment is below €1,000, we do not recommend doing so. If customs authorities process multiple parcels destined for the same customer simultaneously, they may suspect the shipment was intentionally split to avoid paying customs duties and VAT. This can result in serious implications.