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Hive API

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Introduction to the Hive API

The Hive API is a tool designed to integrate your e-commerce, ERP, or other business platforms seamlessly with the Hive system. It offers a standardized RESTful API architecture, enabling you to streamline and automate key processes, such as order management, inventory updates, and shipment tracking.

 

The API is straightforward to implement, offering human-readable error messages, clear documentation, and staging environments for testing before production deployment​​. It supports integration through any programming language or even no-code tools like Zapier for ease of use​​.

 

With resources such as SKUs, Orders, and Shipments, you can perform a variety of actions, including creation, updates, and detailed retrieval. This ensures transparency and control over your operations​. You can receive real-time updates through webhooks to allow for automatic status changes and notifications, keeping your operations synchronized with minimal manual intervention​.

 

The Hive API is constantly evolving to meet your needs, empowering your business with better tools and integrations to optimize your operational workflows. Explore the API's full potential by accessing the API documentation.

 

What can I do with the Hive API?

  • Inventory Management:

    • Synchronize your product catalog by creating, updating, or deleting SKUs directly via API calls.
    • Track stock levels across multiple warehouses, with detailed breakdowns for each location and batch tracking for granular visibility.
    • Automate updates to inventory counts in real time, leveraging webhook integrations.

  • Order Fulfillment and Shipments:

    • Manage orders seamlessly by creating, updating, or canceling them through the API.
    • Retrieve detailed order information, including customer data and itemized breakdowns.
    • Automate status updates, such as “fulfillable,” “shipped,” or “delivered,” and ensure these sync back to your ERP or shop systems.
    • Access detailed shipment data, including tracking numbers, shipping statuses, and related order information.
    • Automate notifications for shipment events, such as “in transit,” “out for delivery,” or “returned to sender.”

  • Restocking Shipments:

    • Create restocking shipments to facilitate replenishment of inventory at fulfillment centers.
    • Monitor incoming restocks with status updates like “arrived,” “processing,” or “restocked.”
    • Integrate restocking data with forecasting tools to streamline procurement and supply chain planning.

  • Returns Management:

    • Handle customer returns or carrier-initiated returns through the API.
    • Automate updates on return statuses, such as “processing” or “completed.”
    • Retrieve detailed reasons for returns to enhance customer service and product quality insights.

How to get started with the Hive API

 

✔️ Before starting: Please inform Hive via Customer Support if you'd like to integrate via API. We will provide access to a staging environment, where you can test the Hive API before integrating it in your production environment. 

 

All the information for building your integration with the Hive API can be found at: 

https://hive-merchant-api.redocly.app/merchant-api-v2/mapi_v2_oas31

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