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Hive EN
Claims
Claims
Things to know
What is a claim, and how does it differ from a general question or support request?
Which issue types are eligible for claim submission?
Which delivery methods are not eligible for claim submission?
Where can I find declarations of non receipt and other templates?
How do I submit a claim?
How do I submit a claim via the Order page?
How do I submit a claim via the Support page?
How are issues investigated and claims processed?
How does Hive confirm correct claim submission?